Life has been extremely busy the past 2 weeks and the next 4 look just as busy and exciting. We have made some major changes at work. Unfortunately, we had to let two team members go that have been under performing for a long time. It was an extremely difficult decision and we feel like we have done everything we could to prevent it. We used a 90 day probation period to work on specific issues with them but the performance just didn't change.
So at the same time we consolidated offices and move operations for all 3 business units under one roof (our security company was previously in a separate location) we also made the staffing changes. The physical move was very exciting and should allow us to better manage all 3 businesses. In just 4 days, I have a much better understanding of our day to day operations. And I didn't feel like I misunderstood before, I have just been enlightened now!
Firing is never a fun activity. I dreaded having to do it. But at the same time after it was done, I was relieved. One of the team members has been hurting our business for months and there is no way to be sure what exact damage was caused by her inability to perform. Even just one client that isn't billed properly can be hundreds of dollars, sometimes even thousands. So knowing that we had done everything we could to fix the problems I felt relieved to then remove the problem completely.
We talk a lot around here about getting the right people on the bus. Meaning we want to have the right people, in the right place, so that we can be an excellent company. Now the search is on for the right people!