When I was younger, I was extremely stubborn. As many kids probably are, I was shy and probably afraid of things. While I don't think I was an extreme case, I was definitely far from adventurous or outgoing. I can't quite explain what prevented me from voluntarily doing many things, but I often had to be forced to participate in activities or experiences. I can remember a specific time when there was a church dance and I didn't want to go. I was vehemently opposed to church but my parents forced me to go. That was probably part of the reason I didn't want to go, but I think the bigger reason was my confidence. I have no rhythm. I mean, absolutely none at all. I think I was afraid of going to the dance because I would be embarrassed. I would either just sit on the side while everyone else had a good time, or I would get out there on the dance floor and look like a fool. And even though no one cared, I seemed to care.
But my dad was encouraging me to go. I can only guess what his reasons were. I'm sure he thought if I had fun at the dance, I might stat to enjoy church as well. Or maybe he was concerned about something else, I really can't say for sure. But I do remember what he did, he bribed me. He literally bought me a video camera that I wanted just so that I would go to the dance. I thought I was getting the better end of the bargain so eventually I agreed. I really can't tell you much about that dance. I'm sure I enjoyed myself a little, but I know I didn't get everything out of it that I could. My attitude was still negative even though I was getting something else for attending. I vaguely remember dancing some and spending plenty of time just hanging out. I meet some people that would end up being good friends later. Almost 15 years later, I now realize I should have just had a better attitude in general about these kinds of activities. If I had approached all experiences with a more open mind and a more positive attitude, I would have enjoyed all of it more.
There is no doubt that many people have these same feelings and experiences. Who hasn't looked at their past, last week, last year or longer and thought about how they would do things differently? We all know the phrase, "Hind sight is 20/20." But who is doing something to try and change that? Who is trying to consciously make better decisions now?
I never really thought about where my personality traits come from, or why I was always so stubborn and difficult with social activities. But as I have aged and developed a better relationship with my dad, the answer is clear. I got it from him. He has been saying for years that he lives vicariously through his children. And it's true, he doesn't do anything himself. His activities include reading the drudge report, being an avid fan of Judge Judy and People's Court, and watching any movie that can be rented from Redbox. He does have a lot of kids and grandkids. I know he loves spending time with all of us and we spend plenty of time with him at his house. But it is extremely difficult to get him to leave the house for dinner, to go out on the boat with the family, to participate in family vacation, or anything else outside of the house. He has fallen into a rut acting like his life is over outside of the house. He's not depressed. He's not worried about it. But learning from my childhood, and knowing that we have the same personality. I know he needs a push to get out and have some fun. So that is why I came up with the concept of a Yes Year. It's simple, he should say Yes to all the activities we invite him to participate in. Rather than an automatic no, he should just say yes. Yes, sure I'll go out and have a great time on the boat. Or Yes, I'd love to go to the Chattanooga Aquarium with you.
I believe he will enjoy most of these activities. I know he won't enjoy them all. At the end of the day, there is still stuff that he just doesn't like. But time isn't something that we can get any more of. Once time has passed, it's gone. And the older you get, the harder it is to do certain things. So I am trying to me a more positive persona and take advantage of opportunities. I hope this Yes Year happens, its going to be hard to convince him.
Tuesday, December 24, 2013
Tuesday, November 26, 2013
Baby on the Way
So our house is slowly starting to fill up with baby items. Our little girl isn't due until March and we've done well not to go crazy. But as we find deals owe take advantage of them. Plus, friends have started to give us items as well so those are adding up.
I accidentally started listening to a podcast about parenting. I was actually searching for business podcasts and came across one with Andy Andrews. I wasn't familiar with him at all, but it had good reviews and I decide to try it out. I enjoyed it right away but it seemed to talk most about his kids and parenting. After learning more about Andy Andrews, his lessons seem to revolve around his kids and parenting, and those lessons translate to business and life as well.
Either way, I really enjoy the podcast and the parenting information is great. He has mostly talked about how he interacts with his kids and lessons. He has written several books and just released a new one. In interviews and on the podcast he has been talking about how everyone wants to raise good kids. And he makes the point that we aren't trying to raise good kids, we are trying to raise good adults. Meaning what matters the most is who our children grow up to be, not just how they act as children. The difference is teaching kids how to think rather than what to think.
I would imagine without my little girl coming in March, I might not appreciate the information as much. But at this point in my life, I am getting a lot out of the podcasts. I know raising a little girl is going to be quite a challenge, but I'm looking forward to it.
I accidentally started listening to a podcast about parenting. I was actually searching for business podcasts and came across one with Andy Andrews. I wasn't familiar with him at all, but it had good reviews and I decide to try it out. I enjoyed it right away but it seemed to talk most about his kids and parenting. After learning more about Andy Andrews, his lessons seem to revolve around his kids and parenting, and those lessons translate to business and life as well.
Either way, I really enjoy the podcast and the parenting information is great. He has mostly talked about how he interacts with his kids and lessons. He has written several books and just released a new one. In interviews and on the podcast he has been talking about how everyone wants to raise good kids. And he makes the point that we aren't trying to raise good kids, we are trying to raise good adults. Meaning what matters the most is who our children grow up to be, not just how they act as children. The difference is teaching kids how to think rather than what to think.
I would imagine without my little girl coming in March, I might not appreciate the information as much. But at this point in my life, I am getting a lot out of the podcasts. I know raising a little girl is going to be quite a challenge, but I'm looking forward to it.
Wednesday, November 20, 2013
Leadership Style
I read and listen to a lot of material about leadership. There is so much good advice out there is it easy to get overwhelmed or lost. There seem to be specific leadership styles, generic leadership principles, and all kinds of information in between. I believe the best way to use the information is really understand the principles and apply them to your personality.
I think that is where many people fail when it comes to learning and applying useful information. Each person has a unique personality, skills, strengths, weaknesses, etc. There can't possibly be a one size fits all answer for being the perfect leader.
So what does it take to successfully apply the right leadership principles? Not that I am an expert by any means, but I do have a few thoughts on the matter. I believe there is one trait absolutely essential to successful implementation.
1. Being Self-Aware.
How many times have you met someone and felt like they were completely oblivious to their own faults? Bad breath? Annoying mannerisms? Talks too loud? Too direct? Too nosy? Whatever it is, everyone has faults, just not everyone realizes they have faults.
The same is true about really knowing yourself and your personality. Too many people try to be like the wrong person. Mark Cuban is pretty well known thanks to his success and now his time on Shark Tank. His business and leadership style displayed on the show is probably admired by many people. He is very direct with people on the show and is able to form quick opinions. He can sometimes come across as rude, to the point that my wife can hardly stand watching him. Robert Herjavec, on the other hand, has a completely different leadership and business style. He approaches people and topics from a much gentler point of view. If your personality style matches up with Robert, but you try to emulate Mark, this would be a very bad fit.
So the key to successfully learning from leadership principles and business leaders, is knowing yourself first and adapting those principle to fit your personality. I am not a confrontational person in any way. I will never be a boss that gets angry and yells at my employees. I'm also not the type of boss that gives commands and expects to be blindly followed or obeyed. I believe in working with my employees to get them excited about what they need to do, or at least understand the importance of what they do. If I tried to be a boss that yelled and was extremely direct, it would never work for me.
If you can develop this self-awareness. If you can really be honest with yourself, about yourself, that is the crucial step in making positive changes.
I think that is where many people fail when it comes to learning and applying useful information. Each person has a unique personality, skills, strengths, weaknesses, etc. There can't possibly be a one size fits all answer for being the perfect leader.
So what does it take to successfully apply the right leadership principles? Not that I am an expert by any means, but I do have a few thoughts on the matter. I believe there is one trait absolutely essential to successful implementation.
1. Being Self-Aware.
How many times have you met someone and felt like they were completely oblivious to their own faults? Bad breath? Annoying mannerisms? Talks too loud? Too direct? Too nosy? Whatever it is, everyone has faults, just not everyone realizes they have faults.
The same is true about really knowing yourself and your personality. Too many people try to be like the wrong person. Mark Cuban is pretty well known thanks to his success and now his time on Shark Tank. His business and leadership style displayed on the show is probably admired by many people. He is very direct with people on the show and is able to form quick opinions. He can sometimes come across as rude, to the point that my wife can hardly stand watching him. Robert Herjavec, on the other hand, has a completely different leadership and business style. He approaches people and topics from a much gentler point of view. If your personality style matches up with Robert, but you try to emulate Mark, this would be a very bad fit.
So the key to successfully learning from leadership principles and business leaders, is knowing yourself first and adapting those principle to fit your personality. I am not a confrontational person in any way. I will never be a boss that gets angry and yells at my employees. I'm also not the type of boss that gives commands and expects to be blindly followed or obeyed. I believe in working with my employees to get them excited about what they need to do, or at least understand the importance of what they do. If I tried to be a boss that yelled and was extremely direct, it would never work for me.
If you can develop this self-awareness. If you can really be honest with yourself, about yourself, that is the crucial step in making positive changes.
Tuesday, November 12, 2013
Quitting
I've told this story hundreds of times over the years, mostly when working with new sales reps. But I thought it was time to try and put it on paper.
After my freshman year of college I was recruited to sell door to door for a pest control company. I had never done any type of sales but for some reason I was very excited about the opportunity. My dad has always been in sales and when I told him what I was going to do, he told me it would be the hardest type of sales I could choose but I could do it.
The summer started with a 4 day training school. We spent long days as a group learning about bugs, sales and schedule. We split our time between class room style learning, individual memorization and role playing. There was as much focus on motivation as anything else. At the end of the 4 days, we were all dying to get out 'in the field' and knock on some doors. The formula was simple, give 70 presentations per day and you will get 1-2 sales. I was so confident I just knew I was going to kill it.
Day One - I worked harder than I have ever worked before. The day started on the doors at 10 am after a 9am sales meeting. I worked unbelievably hard until 8:00 pm. I knocked on all the doors. I gave every presentation I could. I literally ran in between doors to make sure I was doing everything right. I'm proud to say I hit my 70 presentations. I didn't get any sales. No big deal, I was prepped for that. If I do it again tomorrow, my hard work will pay off!
Day Two - I didn't think it was possible, but I worked even harder than the first day. I kept running in between the doors. I was enthusiastic and people loved me. I gave my 70 presentations plus more. I did everything exactly how I was supposed to. But what didn't happen was signing any one up for pest control service. That's okay, I was prepped for this. My ego was deflated just a little bit, but I was good to go.
Day Three - My enthusiasm exceeded my abilities. I was determined to knock on more doors and see more people. I tried to do everything right, but I know there were some cracks in my armor. I started to feel like I couldn't do it for the first time. But I pressed on and pressed forward. I finished the day with my hours, my presentations, everything I was supposed to do. No sales. The wave of enthusiasm ended. I was halfway through the week and it didn't seem like I could sell pest control even if the homeowner was covered in bugs when they answered the door. I just didn't have what it takes. I went home and that four letter word was the only thing on my mind - QUIT.
Day Four - I drove to my area but mentally I knew I was in trouble. I was too proud to tell anyone I was struggling. Each night when I reported in I pretended to be happy. Each morning at our meeting I pretended nothing bothered me. But when I went to my territory alone, it all caught up to me. I spent a few hours knocking on doors and putting in less effort than I had all week. I was going through the motions and there was a voice inside my head telling me it's over. I couldn't seem to shut that voice up no matter what I did. This part of the story was normally left out when working with new sales reps, but the truth is I went home in the middle of the day. I reached a breaking point and I couldn't take it any more. For anyone that has not experienced door to door sales, it may seem ridiculous. But for me I just couldn't take any more. The constant rejection takes a mental toll that cannot be explained, only experienced. I went home and my dad was there. He didn't know how much I had been struggling mentally but it was clear now. He was extremely supportive, he told me I could quit if I wanted to, but he knew I was capable of it. He told me to take the day off and get back at it the next day.
Day Five - I woke up and the decision was made. Today I would quit officially. I had lunch scheduled with the owner of the company and I would take that time to let him know I was done. Until then, I would go out and work the doors. I would go through the motions, knocking on doors, giving presentations, asking for the sale. Then a funny thing happened to me, I made a sale. I wish I could see my face or go back and experience that moment again. I know it was pure joy as I finally succeeded with making a sale. Then I made another sale. It wasn't even lunch time and I had 2 sales. Well, as a 19 year old kid, I was back on top. My enthusiasm returned and quitting was the farthest thing from my mind. When I went to lunch, I'm sure he was prepared to give a pep talk. He knew what is was like to go all week without a sale. He also had a name and phone number in his pocket for me. He was holding the golden ticket, someone I had talked to early in the week had called in to get service. I had a sale just waiting for me, I just needed to go fill out the paperwork. I finished that day with 4 sales and more confidence than any 19 year old should have.
I believe it was a combination of many things that all came together to create that day. My hard work had been building up all week. I really had been knocking on those doors and giving those presentations, they were going to come through for me. By quitting mentally, I think I actually took some of the pressure off of myself. I finally relaxed and I know that helped. Plus, I got lucky. That was a good day. Had I quit back then, my life would be in a totally different place from where it is now. I can't say for sure where that would be, but I'm pretty confident it wouldn't be as good.
After my freshman year of college I was recruited to sell door to door for a pest control company. I had never done any type of sales but for some reason I was very excited about the opportunity. My dad has always been in sales and when I told him what I was going to do, he told me it would be the hardest type of sales I could choose but I could do it.
The summer started with a 4 day training school. We spent long days as a group learning about bugs, sales and schedule. We split our time between class room style learning, individual memorization and role playing. There was as much focus on motivation as anything else. At the end of the 4 days, we were all dying to get out 'in the field' and knock on some doors. The formula was simple, give 70 presentations per day and you will get 1-2 sales. I was so confident I just knew I was going to kill it.
Day One - I worked harder than I have ever worked before. The day started on the doors at 10 am after a 9am sales meeting. I worked unbelievably hard until 8:00 pm. I knocked on all the doors. I gave every presentation I could. I literally ran in between doors to make sure I was doing everything right. I'm proud to say I hit my 70 presentations. I didn't get any sales. No big deal, I was prepped for that. If I do it again tomorrow, my hard work will pay off!
Day Two - I didn't think it was possible, but I worked even harder than the first day. I kept running in between the doors. I was enthusiastic and people loved me. I gave my 70 presentations plus more. I did everything exactly how I was supposed to. But what didn't happen was signing any one up for pest control service. That's okay, I was prepped for this. My ego was deflated just a little bit, but I was good to go.
Day Three - My enthusiasm exceeded my abilities. I was determined to knock on more doors and see more people. I tried to do everything right, but I know there were some cracks in my armor. I started to feel like I couldn't do it for the first time. But I pressed on and pressed forward. I finished the day with my hours, my presentations, everything I was supposed to do. No sales. The wave of enthusiasm ended. I was halfway through the week and it didn't seem like I could sell pest control even if the homeowner was covered in bugs when they answered the door. I just didn't have what it takes. I went home and that four letter word was the only thing on my mind - QUIT.
Day Four - I drove to my area but mentally I knew I was in trouble. I was too proud to tell anyone I was struggling. Each night when I reported in I pretended to be happy. Each morning at our meeting I pretended nothing bothered me. But when I went to my territory alone, it all caught up to me. I spent a few hours knocking on doors and putting in less effort than I had all week. I was going through the motions and there was a voice inside my head telling me it's over. I couldn't seem to shut that voice up no matter what I did. This part of the story was normally left out when working with new sales reps, but the truth is I went home in the middle of the day. I reached a breaking point and I couldn't take it any more. For anyone that has not experienced door to door sales, it may seem ridiculous. But for me I just couldn't take any more. The constant rejection takes a mental toll that cannot be explained, only experienced. I went home and my dad was there. He didn't know how much I had been struggling mentally but it was clear now. He was extremely supportive, he told me I could quit if I wanted to, but he knew I was capable of it. He told me to take the day off and get back at it the next day.
Day Five - I woke up and the decision was made. Today I would quit officially. I had lunch scheduled with the owner of the company and I would take that time to let him know I was done. Until then, I would go out and work the doors. I would go through the motions, knocking on doors, giving presentations, asking for the sale. Then a funny thing happened to me, I made a sale. I wish I could see my face or go back and experience that moment again. I know it was pure joy as I finally succeeded with making a sale. Then I made another sale. It wasn't even lunch time and I had 2 sales. Well, as a 19 year old kid, I was back on top. My enthusiasm returned and quitting was the farthest thing from my mind. When I went to lunch, I'm sure he was prepared to give a pep talk. He knew what is was like to go all week without a sale. He also had a name and phone number in his pocket for me. He was holding the golden ticket, someone I had talked to early in the week had called in to get service. I had a sale just waiting for me, I just needed to go fill out the paperwork. I finished that day with 4 sales and more confidence than any 19 year old should have.
I believe it was a combination of many things that all came together to create that day. My hard work had been building up all week. I really had been knocking on those doors and giving those presentations, they were going to come through for me. By quitting mentally, I think I actually took some of the pressure off of myself. I finally relaxed and I know that helped. Plus, I got lucky. That was a good day. Had I quit back then, my life would be in a totally different place from where it is now. I can't say for sure where that would be, but I'm pretty confident it wouldn't be as good.
Tuesday, November 5, 2013
It's A Girl
My wife and I found out last week that our first child will be a girl! I am extremely happy and hope she is healthy and happy. My wife thinks I will end up spoiling her because I won't be able to tell her no. If she is anything like my wife, that is bound to happen. I will have to learn how to practice tough love!
I've tried not to criticize parents too much over the years because I have never been in their shoes. Sometimes you can't help but judge others or their actions, but hopefully I can learn to parent in my own way. There are many examples from my upbringing that I will try to use, but every situation and child is different so I will just do my best and try to adjust as we go.
Either way, I'm looking forward to this next adventure in our life!
I've tried not to criticize parents too much over the years because I have never been in their shoes. Sometimes you can't help but judge others or their actions, but hopefully I can learn to parent in my own way. There are many examples from my upbringing that I will try to use, but every situation and child is different so I will just do my best and try to adjust as we go.
Either way, I'm looking forward to this next adventure in our life!
Wake Surfing in November
Growing up I was always a little shy around the water. I never considered myself a strong swimmer and didn't have too much experience with water sports. But I did a lot of canoeing, swimming, kayaking, etc, just always a little tentatively. I liked the idea of boating and watersports but I always said I just wanted to have a friend with a boat.
Well, after getting to boat a few times and learning how to water ski, my wife and I decided to purchase our first boat just before we got married. 4 years later we are on our 3rd boat and you can find me on the water most weekends.
I had the pleasure of going down to Alabama this past weekend and getting on the water with a good friend of mine. The air temp was about 75 and the water temp was 74. Everyone acted like we were crazy but it honestly wasn't very cold at all. It turned out to be a really nice temperature and an awesome time on the water. We just did a little bit of wake surfing but it was a blast.
There is something about getting on the water when you think the season has ended already that is very satisfying. I spent all summer trying to successfully complete a 360 on the surf board but I just couldn't get it done. I gave it a couple more tries and came close, but it was the same old story. It had been a few weeks since I had been on the water so it reinvigorated by excitement for boating.
My wife and I are expecting our first child in the spring, a little girl who will no doubt because a water sports addict. I know it will be tough to get as much water time with a newborn, but I am determined to make it happen. I get so much enjoyment from boating I want to have it as a family activity for as long as possible.
Well, after getting to boat a few times and learning how to water ski, my wife and I decided to purchase our first boat just before we got married. 4 years later we are on our 3rd boat and you can find me on the water most weekends.
I had the pleasure of going down to Alabama this past weekend and getting on the water with a good friend of mine. The air temp was about 75 and the water temp was 74. Everyone acted like we were crazy but it honestly wasn't very cold at all. It turned out to be a really nice temperature and an awesome time on the water. We just did a little bit of wake surfing but it was a blast.
There is something about getting on the water when you think the season has ended already that is very satisfying. I spent all summer trying to successfully complete a 360 on the surf board but I just couldn't get it done. I gave it a couple more tries and came close, but it was the same old story. It had been a few weeks since I had been on the water so it reinvigorated by excitement for boating.
My wife and I are expecting our first child in the spring, a little girl who will no doubt because a water sports addict. I know it will be tough to get as much water time with a newborn, but I am determined to make it happen. I get so much enjoyment from boating I want to have it as a family activity for as long as possible.
Tuesday, October 29, 2013
Eye Contact
There is a thin line between perfection and creepy when it comes to eye contact.
We all know that eye contact is an important part of communication, especially when meeting someone for the first time. Here is just a bit of information and rules to go by when it comes to making eye contact.
When introducing yourself to someone new, confidently make eye contact and hold it for at least 2-3 seconds. Once you have held the eye contact for 3 seconds, break eye contact in order to look at something else. If the conversation continues, you may make eye contact again and continue to make and break eye contact throughout the conversation.
DON'T avoid eye contact altogether initially. This will make you seem shy, possibly dishonest, and untrustworthy. Most people do not like other people who are afraid to make eye contact, or at least make unfair judgments about them.
DON'T hold the eye contact continuously without a break when initially meeting. This will create an awkward exchange with the new person you are meeting and also give them the wrong impression about you. People will assume you are weird or socially inept.
This is a simple rule of thumb but will communicate just as much as the words coming out of your mouth!
We all know that eye contact is an important part of communication, especially when meeting someone for the first time. Here is just a bit of information and rules to go by when it comes to making eye contact.
When introducing yourself to someone new, confidently make eye contact and hold it for at least 2-3 seconds. Once you have held the eye contact for 3 seconds, break eye contact in order to look at something else. If the conversation continues, you may make eye contact again and continue to make and break eye contact throughout the conversation.
DON'T avoid eye contact altogether initially. This will make you seem shy, possibly dishonest, and untrustworthy. Most people do not like other people who are afraid to make eye contact, or at least make unfair judgments about them.
DON'T hold the eye contact continuously without a break when initially meeting. This will create an awkward exchange with the new person you are meeting and also give them the wrong impression about you. People will assume you are weird or socially inept.
This is a simple rule of thumb but will communicate just as much as the words coming out of your mouth!
Friday, October 25, 2013
$2 Bill
I was miserable. It was close to 5pm and I had been knocking on doors since 10 am. I was working a particularly hilly neighborhood so every house seemed to have 20 steps on their front porch. I was definitely getting my work out today. The temperature was in the 90's and I was sweating through my shirt. I can only imagine homeowners opening their doors to see my we shirt and dripping forehead, pleasantly smiling and waving my bug photos.
I was deep into my first summer selling pest control service door to door and this particular day had not produced any results. As in, I had zero sales for the day. I remember working one side of a street with some of the most ridiculous porches. This side of the street was all hill so every house had 30 or more steps up to the front door. I was coming down one of these huge stairways when a car pulled to the curb and rolled his window down. An elderly gentleman yelled to get my attention and waved me over. I'd been through this before. It was probably the president of the Homeowner's Association. He was going to yell at me and threaten to call the police if I didn't leave now. If I was lucky, he would give me this information and go on his way, maybe follow me out of the neighborhood in his car. If I was unlucky, he would have already called the police. He just wanted the personal delight in telling me himself.
So I made my way down the steps and down the driveway. The road actually had a good amount of traffic so I had to wait to cross the street and go to his car. As I walked up, I heard him say, "Are you Aaron Whitaker?" "Yes sir!" I proclaimed. I had already learned my tactic, I'll kill them with kindness. But I was prepping for the worst and not looking forward to it. I was hot and had no sales, getting kicked out of the neighborhood was the next logical event in this great day.
I politely crouched down next to his car in order to put myself at or below his eye level. Another tactic I had developed, I never liked being over a person when talking to them. I looked at the gentleman and didn't recognize him, but he stuck his had out the window and said, "I just wanted to shake your hand." What? This is an interesting way to kick me out!
He went on to explain that I had knocked on his door earlier in the day and his wife answered. I had spent about 5 minutes with her explaining who I was, what I was doing in the neighborhood, and doing my best to get her started with pest control service. I didn't think twice about this lady. She was just another one close to 100 people I would see that day. But he went on to explain that she had come back inside in a great mood and happy to have met this nice young man named Aaron Whitaker. He explained that she really appreciated my positive attitude and it made her day better!
I honestly didn't know what to say. But at this point, I was pretty excited. This was the first time someone had gone out of their way to thank me for working so hard. He told me they were selling their home soon and it didn't make sense to get my service. He then reached into his pocket and pulled out his wallet. He removed a $2 bill and gave it to me. "I always carry a $2 bill for good luck. I want to give this to you and hopefully it will bring you some good luck."
I can't remember if I got any sales that day or not. But I remember this gentleman that was so kind and gracious, he put a smile on my face and made me feel good about what I was doing. That $2 bill was in my pocket for the rest of the summer. Not only did I finish as the top salesperson for our program, but I made 3 times the amount of money I would have made at my previous job. That summer was the start to a very successful and rewarding sales career. And this man with his $2 bill helped me get there.
I was deep into my first summer selling pest control service door to door and this particular day had not produced any results. As in, I had zero sales for the day. I remember working one side of a street with some of the most ridiculous porches. This side of the street was all hill so every house had 30 or more steps up to the front door. I was coming down one of these huge stairways when a car pulled to the curb and rolled his window down. An elderly gentleman yelled to get my attention and waved me over. I'd been through this before. It was probably the president of the Homeowner's Association. He was going to yell at me and threaten to call the police if I didn't leave now. If I was lucky, he would give me this information and go on his way, maybe follow me out of the neighborhood in his car. If I was unlucky, he would have already called the police. He just wanted the personal delight in telling me himself.
So I made my way down the steps and down the driveway. The road actually had a good amount of traffic so I had to wait to cross the street and go to his car. As I walked up, I heard him say, "Are you Aaron Whitaker?" "Yes sir!" I proclaimed. I had already learned my tactic, I'll kill them with kindness. But I was prepping for the worst and not looking forward to it. I was hot and had no sales, getting kicked out of the neighborhood was the next logical event in this great day.
I politely crouched down next to his car in order to put myself at or below his eye level. Another tactic I had developed, I never liked being over a person when talking to them. I looked at the gentleman and didn't recognize him, but he stuck his had out the window and said, "I just wanted to shake your hand." What? This is an interesting way to kick me out!
He went on to explain that I had knocked on his door earlier in the day and his wife answered. I had spent about 5 minutes with her explaining who I was, what I was doing in the neighborhood, and doing my best to get her started with pest control service. I didn't think twice about this lady. She was just another one close to 100 people I would see that day. But he went on to explain that she had come back inside in a great mood and happy to have met this nice young man named Aaron Whitaker. He explained that she really appreciated my positive attitude and it made her day better!
I honestly didn't know what to say. But at this point, I was pretty excited. This was the first time someone had gone out of their way to thank me for working so hard. He told me they were selling their home soon and it didn't make sense to get my service. He then reached into his pocket and pulled out his wallet. He removed a $2 bill and gave it to me. "I always carry a $2 bill for good luck. I want to give this to you and hopefully it will bring you some good luck."
I can't remember if I got any sales that day or not. But I remember this gentleman that was so kind and gracious, he put a smile on my face and made me feel good about what I was doing. That $2 bill was in my pocket for the rest of the summer. Not only did I finish as the top salesperson for our program, but I made 3 times the amount of money I would have made at my previous job. That summer was the start to a very successful and rewarding sales career. And this man with his $2 bill helped me get there.
Monday, October 21, 2013
Week 1 - Complete
Quick update after the first week of my intense workout program. (intense for me)
I successfully completed everything I planned. Each morning Monday through Friday I completed 3 miles on the treadmill. This included a .25 mile warm up walk, 2.5 mile jog/run, .25 mile cool down walk. This proved to be easier than I expected. By day 4, I was waking up before my alarm went off at 5. Of course, I waited until 5 to get up but it didn't take long to train myself mentally.
I also completed week 1 of P90x, completing those workouts each afternoon. I was not doing these with the intensity that I probably could have, but I didn't want to exhaust myself or get so sore I couldn't do it the next day. I was happy with my effort and my overall ability. If I had waited another month or two before starting P90x, I feel like I would have been in trouble. At this point, I am not in great shape but am in good enough shape to not hate every workout.
Observations
1. I enjoyed the morning runs. It was a great start to every day. I would listen to an EntreLeadership podcast so they really helped start my day off both physically and mentally.
2. P90X is a big time commitment. Each afternoon / evening you have to set aside 1.5 hours to complete the workouts. Fortunately, I have a flexible schedule but as life gets more demanding (it goes in cycles) the time commitment will get harder and harder.
3. In past experience, week 2 and 3 of P90x can be the hardest. My muscles tend to be fatigued from the constant workouts and with adding morning runs, I don't know how that will factor in this time around.
4. The key for me is to set my goal at the beginning of the week and commit myself. If I tell myself that I will decide in the morning, I likely won't do it. But if I say I HAVE to do it and am GOING to do it, the decision is already made. On Saturday, I felt very happy with my efforts all week and knew I was going to play soccer on Sunday. Sunday is a day of rest in P90X so I wanted to let myself off and skip the Saturday workout. I came close but in the end, I wouldn't let myself off the hook. And I felt great after completing the workout. I was so glad that I didn't get lazy.
I'm writing this after my Monday morning run. It was hard to get up, which is no surprise since the weekend included some late nights and sleeping in. It will take a day or two to get used to 5 am again. But I WILL!
I successfully completed everything I planned. Each morning Monday through Friday I completed 3 miles on the treadmill. This included a .25 mile warm up walk, 2.5 mile jog/run, .25 mile cool down walk. This proved to be easier than I expected. By day 4, I was waking up before my alarm went off at 5. Of course, I waited until 5 to get up but it didn't take long to train myself mentally.
I also completed week 1 of P90x, completing those workouts each afternoon. I was not doing these with the intensity that I probably could have, but I didn't want to exhaust myself or get so sore I couldn't do it the next day. I was happy with my effort and my overall ability. If I had waited another month or two before starting P90x, I feel like I would have been in trouble. At this point, I am not in great shape but am in good enough shape to not hate every workout.
Observations
1. I enjoyed the morning runs. It was a great start to every day. I would listen to an EntreLeadership podcast so they really helped start my day off both physically and mentally.
2. P90X is a big time commitment. Each afternoon / evening you have to set aside 1.5 hours to complete the workouts. Fortunately, I have a flexible schedule but as life gets more demanding (it goes in cycles) the time commitment will get harder and harder.
3. In past experience, week 2 and 3 of P90x can be the hardest. My muscles tend to be fatigued from the constant workouts and with adding morning runs, I don't know how that will factor in this time around.
4. The key for me is to set my goal at the beginning of the week and commit myself. If I tell myself that I will decide in the morning, I likely won't do it. But if I say I HAVE to do it and am GOING to do it, the decision is already made. On Saturday, I felt very happy with my efforts all week and knew I was going to play soccer on Sunday. Sunday is a day of rest in P90X so I wanted to let myself off and skip the Saturday workout. I came close but in the end, I wouldn't let myself off the hook. And I felt great after completing the workout. I was so glad that I didn't get lazy.
I'm writing this after my Monday morning run. It was hard to get up, which is no surprise since the weekend included some late nights and sleeping in. It will take a day or two to get used to 5 am again. But I WILL!
Friday, October 18, 2013
Enthusiasm
I was recently listening to an EntreLeadership podcast and loved some of the content I heard. Well, I loved all of the content but I especially enjoyed one piece of information.
The person being interviewed is the CEO of a large privately held theme park company. He said that the enthusiasm of his guests' experience would never exceed the enthusiasm of his employees. Now, he probably said it a little better than that but you get the idea.
The reason I really liked hearing this is that I have heard it before, many times. I am a student of sales above anything else. Although I am developing as a leader, my first successes came in sales. One thing that I was taught and has always stuck with me is that selling is a transference of feeling. If I am excited about my product, my customer will be excited about the product. OR - If I am negative about my product, my customer will be negative about my product. Basically, if you have a great attitude it is going to rub off on others. While this makes perfect sense to me for sales and in general, I have never applied to it my business very well for service.
I operate a local alarm company and have employees that go out to install and service our systems. I have discussed with them many times their importance. I have explained that they are the face of the company and their personal interaction with customers is what makes us better than other companies. I am fortunate that my team members do this on their own.
But I have neglected to truly convey this message in the way it was conveyed on the podcast. My team members need to do more than just have a great attitude. They need to be excited about the products we are installing. They need to have an enthusiasm for the service we are providing. They need to know that our life safety products literally save lives. They need to understand that our camera systems allow business owners to more effectively run their business. They need to understand that our alarm systems give moms and dads peace of mind, knowing their children are safe. They need to really understand these concepts and go out everyday with an excitement for the role they serve.
More importantly, I need to help convey this message to them. To be a leader in the excitement and find ways to show them the impact they make on peoples lives.
When I am asked what sets us apart from our competitors, I always say our service. But what I need to say is what sets us apart is our PEOPLE. Our people care about what they do. Our people are the best that you can find. Our people have an excitement and passion that you can't help loving. And I need to make sure that is true!
I will be more intentional with my message to team members and find ways to foster excitement.
The person being interviewed is the CEO of a large privately held theme park company. He said that the enthusiasm of his guests' experience would never exceed the enthusiasm of his employees. Now, he probably said it a little better than that but you get the idea.
The reason I really liked hearing this is that I have heard it before, many times. I am a student of sales above anything else. Although I am developing as a leader, my first successes came in sales. One thing that I was taught and has always stuck with me is that selling is a transference of feeling. If I am excited about my product, my customer will be excited about the product. OR - If I am negative about my product, my customer will be negative about my product. Basically, if you have a great attitude it is going to rub off on others. While this makes perfect sense to me for sales and in general, I have never applied to it my business very well for service.
I operate a local alarm company and have employees that go out to install and service our systems. I have discussed with them many times their importance. I have explained that they are the face of the company and their personal interaction with customers is what makes us better than other companies. I am fortunate that my team members do this on their own.
But I have neglected to truly convey this message in the way it was conveyed on the podcast. My team members need to do more than just have a great attitude. They need to be excited about the products we are installing. They need to have an enthusiasm for the service we are providing. They need to know that our life safety products literally save lives. They need to understand that our camera systems allow business owners to more effectively run their business. They need to understand that our alarm systems give moms and dads peace of mind, knowing their children are safe. They need to really understand these concepts and go out everyday with an excitement for the role they serve.
More importantly, I need to help convey this message to them. To be a leader in the excitement and find ways to show them the impact they make on peoples lives.
When I am asked what sets us apart from our competitors, I always say our service. But what I need to say is what sets us apart is our PEOPLE. Our people care about what they do. Our people are the best that you can find. Our people have an excitement and passion that you can't help loving. And I need to make sure that is true!
I will be more intentional with my message to team members and find ways to foster excitement.
Wednesday, October 16, 2013
Sacrifice
Sacrifice
Sacrifice is such an important concept for life. Whether you are talking about business, career, family, religion, friendship, or just about anything, sacrifice plays a huge role in our lives. We may refer to it in different ways and sometimes not even realize sacrifice is involved, but it really is one true constant.
Today I sacrificed an extra hour of sleep in order to exercise. This sacrifice was to reach a goal that I have set for myself.
Recently, I sacrificed my own personal gain to reward an employee that I felt deserved extra pay. He had done an exceptional job and I felt he deserved a reward. So I paid him a bonus that otherwise would have been money I could have paid myself.
In the past, I sacrificed entire summers in order to develop myself in sales, schedule, communication, business, and so many other things. I would sacrifice days at the pool, travelling opportunities, time with friends, time with family, and so much more.
As a child, I sacrificed 40% of any money I earned to put it in savings. My dad required all of my brothers and sisters to do the same thing. It was so hard as a kid to earn $10 and only be able to spend $4 (the other 10% went to tithing).
BUT
All of this sacrifice means something. Sacrifice generally causes a greater good.
When I sacrificed my sleep, I gained health.
When I sacrificed own personal paycheck, I gained loyalty and appreciation from my employee.
When I sacrificed my summers, I gained experiences and knowledge that I couldn't have gotten anywhere else. I set myself up for future success.
When I sacrificed my own earnings to my savings, I gained a financial discipline that has allowed me to succeed in life in ways very few of my friends have. I was also sacrificing for myself, as that 50% was going into my own savings account.
I learned in college (while selling door to door), that successful people learn to do the things that unsuccessful people don't like doing. Things like exercise, sharing, working extra hours, delayed gratification, all of these can be unpleasant. But when you do these things, when you do the things that others are unwilling to do, you can be extremely successful.
This doesn't just apply to business, although it definitely is true. When you are willing to forgive a person even when you really don't want to, you will be successful. Perhaps you will be successful in sleeping at night, or reducing stress, or maybe even by developing a friendship that would have otherwise died.
I know that I am successful in so many areas of my life because I have been willing to do the things that others were not. I would challenge anyone to look at their life. Whether it is your career, your family, your friends, any of them. If there is any area where you aren't as successful as you would like, ask yourself if you have sacrificed. If you have been willing to do the things that others were not. Or did you take the shortcuts. Did you take the path of least resistance and end up exactly where you deserved?
Sacrifice. Get to know it.
Sacrifice is such an important concept for life. Whether you are talking about business, career, family, religion, friendship, or just about anything, sacrifice plays a huge role in our lives. We may refer to it in different ways and sometimes not even realize sacrifice is involved, but it really is one true constant.
Today I sacrificed an extra hour of sleep in order to exercise. This sacrifice was to reach a goal that I have set for myself.
Recently, I sacrificed my own personal gain to reward an employee that I felt deserved extra pay. He had done an exceptional job and I felt he deserved a reward. So I paid him a bonus that otherwise would have been money I could have paid myself.
In the past, I sacrificed entire summers in order to develop myself in sales, schedule, communication, business, and so many other things. I would sacrifice days at the pool, travelling opportunities, time with friends, time with family, and so much more.
As a child, I sacrificed 40% of any money I earned to put it in savings. My dad required all of my brothers and sisters to do the same thing. It was so hard as a kid to earn $10 and only be able to spend $4 (the other 10% went to tithing).
BUT
All of this sacrifice means something. Sacrifice generally causes a greater good.
When I sacrificed my sleep, I gained health.
When I sacrificed own personal paycheck, I gained loyalty and appreciation from my employee.
When I sacrificed my summers, I gained experiences and knowledge that I couldn't have gotten anywhere else. I set myself up for future success.
When I sacrificed my own earnings to my savings, I gained a financial discipline that has allowed me to succeed in life in ways very few of my friends have. I was also sacrificing for myself, as that 50% was going into my own savings account.
I learned in college (while selling door to door), that successful people learn to do the things that unsuccessful people don't like doing. Things like exercise, sharing, working extra hours, delayed gratification, all of these can be unpleasant. But when you do these things, when you do the things that others are unwilling to do, you can be extremely successful.
This doesn't just apply to business, although it definitely is true. When you are willing to forgive a person even when you really don't want to, you will be successful. Perhaps you will be successful in sleeping at night, or reducing stress, or maybe even by developing a friendship that would have otherwise died.
I know that I am successful in so many areas of my life because I have been willing to do the things that others were not. I would challenge anyone to look at their life. Whether it is your career, your family, your friends, any of them. If there is any area where you aren't as successful as you would like, ask yourself if you have sacrificed. If you have been willing to do the things that others were not. Or did you take the shortcuts. Did you take the path of least resistance and end up exactly where you deserved?
Sacrifice. Get to know it.
Monday, October 14, 2013
Commitment
Well, it's been a very long time since I have posted to this blog. But I return with a vigor and commitment stronger than ever before. I feel like this blog has little direction, and I don't think that will change any time soon. Right now, I'm going to resume blogging and I am going to write about whatever I want. The topics may or may not relate, may or may not be entertaining, but most certainly will happen on a somewhat regular basis. Good enough? Great!
This post is going to put down some goals that I have set for myself and hold me accountable for them. Over the next couple of weeks, I will be sharing these goals with people as they come up in discussion and that will also hold me accountable.
So what is the goal?
** To get in the best physical shape of my life.**
I've just upset a lot of goal setters out there. As a person that has taught goal setting (a few times anyways) and read at least a handful of books or blogs about goal setting, I realize I need to be more specific. And I need to have a timeline. So let's add some details.
I feel like I have always been an 'athletic' guy. I grew up playing sports and lead a generally active lifestyle. Other than an embarrassing period after college, I have also always been a generally thin guy. I am fortunate not to be pre-disposed to a much thicker body type, ie fat. But just like anyone else, if I eat whatever I want and don't exercise, I get fat.
So here is my plan.
I am going to tackle this goal one week at a time. I turned 29 2 days ago and my goal is to be in the best physical shape of my life when I turn 30. So BOOOM, time frame is 1 year. This will be extremely hard for me because I am very good at sticking to a workout schedule when I am first getting started (sound familiar?), but I tend to lost interest and neglect exercise pretty easily once more entertaining opportunities come along. 1 year - Time Frame Set.
What is the best physical shape of my life? Well, I am going to define it as -
1. Being able to run 3 miles in under 22 minutes. This is related to cardio obviously, and should be the easier portion of my goal. I don't like running but I can do it. I haven't been this fast in years so it will be a challenge, but I know it is attainable. (Oh yeah, that is important for your goals as well, they need to be attainable, or else you will definitely lose interest!)
2. Being able to complete 20 pull ups consecutively. YIKES, never been able to do that before in my life.
3. Being able to complete 50 push ups consecutively. YIKES AGAIN! I gave it my all last year and maxed out at 44 push ups. At this point, I think 25 might be my max!
4. To have a six pack. WHAT?!!? This has never happened in my whole life. More importantly, I love food so much that this is probably the scariest part of the goal. I know that diet will become a major factor and I hate to give up food.
5. To have an overall toned body. I could go into more detail about working out arms, shoulders, legs, etc, but I won't. Basically, I am going to try and have a balance between both cardio and muscle exercises to get the results I have in my head.
Okay, now that I have typed it up, now is the time to get it done.
Week one is shock therapy for me. I am going to run 2.5 miles every morning for 5 days, and complete the first week of P90X. 1 morning of running down, a few more exercises to go!
This post is going to put down some goals that I have set for myself and hold me accountable for them. Over the next couple of weeks, I will be sharing these goals with people as they come up in discussion and that will also hold me accountable.
So what is the goal?
** To get in the best physical shape of my life.**
I've just upset a lot of goal setters out there. As a person that has taught goal setting (a few times anyways) and read at least a handful of books or blogs about goal setting, I realize I need to be more specific. And I need to have a timeline. So let's add some details.
I feel like I have always been an 'athletic' guy. I grew up playing sports and lead a generally active lifestyle. Other than an embarrassing period after college, I have also always been a generally thin guy. I am fortunate not to be pre-disposed to a much thicker body type, ie fat. But just like anyone else, if I eat whatever I want and don't exercise, I get fat.
So here is my plan.
I am going to tackle this goal one week at a time. I turned 29 2 days ago and my goal is to be in the best physical shape of my life when I turn 30. So BOOOM, time frame is 1 year. This will be extremely hard for me because I am very good at sticking to a workout schedule when I am first getting started (sound familiar?), but I tend to lost interest and neglect exercise pretty easily once more entertaining opportunities come along. 1 year - Time Frame Set.
What is the best physical shape of my life? Well, I am going to define it as -
1. Being able to run 3 miles in under 22 minutes. This is related to cardio obviously, and should be the easier portion of my goal. I don't like running but I can do it. I haven't been this fast in years so it will be a challenge, but I know it is attainable. (Oh yeah, that is important for your goals as well, they need to be attainable, or else you will definitely lose interest!)
2. Being able to complete 20 pull ups consecutively. YIKES, never been able to do that before in my life.
3. Being able to complete 50 push ups consecutively. YIKES AGAIN! I gave it my all last year and maxed out at 44 push ups. At this point, I think 25 might be my max!
4. To have a six pack. WHAT?!!? This has never happened in my whole life. More importantly, I love food so much that this is probably the scariest part of the goal. I know that diet will become a major factor and I hate to give up food.
5. To have an overall toned body. I could go into more detail about working out arms, shoulders, legs, etc, but I won't. Basically, I am going to try and have a balance between both cardio and muscle exercises to get the results I have in my head.
Okay, now that I have typed it up, now is the time to get it done.
Week one is shock therapy for me. I am going to run 2.5 miles every morning for 5 days, and complete the first week of P90X. 1 morning of running down, a few more exercises to go!
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